Privacy Policy - Senselle Bliss
Privacy Policy
At Senselle Bliss, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
Last Updated: April 11, 2025
Information We Collect
Personal Information
When you create an account or make a purchase, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Payment information
- Phone number (optional)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type
- Device information
- Cookies and similar technologies
- Pages viewed and time spent on our site
- Referral source
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your order or account
- Provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Improve our website and product offerings
- Send marketing communications (if you've opted in)
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information:
- Secure Socket Layer (SSL) technology for all transactions
- Payment information is encrypted and processed securely
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
Discreet Billing and Shipping
We understand the sensitive nature of our products and ensure:
- Discreet billing descriptions on credit card statements
- Plain, unmarked packaging with no indication of contents
- Shipping labels that show "SB Wellness" as the sender
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Third-Party Services
We work with trusted third-party service providers who help us operate our business:
- Payment processors
- Shipping and fulfillment services
- Analytics providers
- Email marketing platforms
These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
Your Rights
Depending on your location, you may have rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at privacy@sensellebliss.com.
Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Updating your preferences in your account settings
- Contacting our customer service team
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have questions about our Privacy Policy or how we handle your information, please contact us at privacy@sensellebliss.com.